The definition of medical identity theft is the fraudulent acquisition of someone's personal information – name, Social Security number, health insurance number – for the purpose of illegally obtaining medical services or devices, insurance reimbursements or prescription drugs.

 

For the past three years, the health and medical sector has accounted for the highest percent (42.5% in 2014) of total hackings within an industry (see the Identity Theft Resource Center). The effects of medical identity theft will impact both a member’s financial and medical history. Not only do medical records usually contain payment and billing information, which leaves credit card information exposed, but they will often contain sensitive data like Social Security Numbers and information that could enable thieves to obtain medical services under the victim’s identity. If the perpetrator’s medical information mixes with the victim’s, the victim could receive medication to which they are allergic, or their blood type could be changed to another, putting them at risk during a medical emergency.

 

At JPK Secure HealthCare Solutions, we provide access to the services that will support your membership before, during and after a loss of identity. We offer tools and systems designed to support the following;

• Proactive Services

  • Fraud specialists provide education and preventative measures including fraud-alert placement, to help avoid identity theft.

• Resolution Services

  • Fraud specialists are available 24/7 to deliver unlimited recovery guidance until the problem is resolved.

• Education Tools

  • Access to an educational website which delivers regular news updates and resources for users to protect their identities.

• Immediate Advocacy

  • Fraud Specialists are able to provide the one on one support needed to start assisting users on their very first call.

• Unparalleled Expertise

  • Fraud Specialists have an average of nine years’ experience and bring their knowledge and experience to each user’s unique situation.

 

The products and solutions we offer are far better than those most commonly advertised. We deliver a better product, at a far reduced cost, because our service platform is geared around managing the true issue of identity theft, which is resolution. The educational services provided to users allow for a proactive review of one’s identity and the securing of elements that may be minimally protected or fully at risk.

 

Talk with us about why our solutions are the best for your membership.